Summary of Issue: Not A Ground Of Entitlement


Decision A-0002.05 Full Text of Decision A-0002.05

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The Federal Court of Appeal confirmed that irrespective of who's at fault, if the claimant is not entitled to the payment, then he must repay the benefits paid.


Decision A-0041.02 Full Text of Decision A-0041.02

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The jurisprudence is clear that misinformation by the Commission is no basis for relief from the operation of the Act.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
voluntarily leaving employment just cause no reasonable alternative
voluntarily leaving employment personal reasons courses of study
voluntarily leaving employment new employment not definite

Decision 42726 Full Text of Decision 42726

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The total amount allocation was correct on the letter from the Commission but was lacking in the specifics of the said allocation. Umpire ruled that no prejudice to the claimant has been shown by this clerical error which carried no consequence for the claimant. A clmt is not relieved from the operation of the allocation provisions even if the Commission commits an error.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim material fact mistake as to a
earnings allocation applicability

Decision 41322 Full Text of Decision 41322

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Jurisprudence has long upheld that even if an agent of the Commission makes an error, and even if it is prejudicial to a claimant, such as giving wrong advice, this gives a claimant no rights which the law does not provide.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim factual cases rate of benefit
board of referees errors in law misinterpretation of provision

Decision 40700 Full Text of Decision 40700

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It has been held that if a Commission agent gives a claimant erroneous advice to his or her prejudice, this still does not create a claim to benefit not provided for by the Act and Regulations. The Commission has the right and in fact an obligation to correct mistakes when they are detected which was done promptly in this case.


Decision 36937 Full Text of Decision 36937

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Advice given by the Commission, no matter how poor that advice is, cannot change the law. Claimant cannot become entitled to something not otherwise accorded in the Act simply because of an error of a Commission employee.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
earnings income elected or appointed representative
board of referees legislative authority provincial and other laws

Decision 36893 Full Text of Decision 36893

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is clear that the provision of wrong advice, or failure to properly advise a claimant by Commission staff cannot lead to exceptions from the application of the Act and Regulations. Relying on Granger (A-0684.95).

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
earnings pension as income
earnings pension definition

Decision A-0672.95 Full Text of Decision A-0672.95

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Commission approved claimant to start course prior to termination of benefit period. Course delayed by Public Service strike. She started the course after her benefit had expired and received benefits due to a computer error. Umpire held that benefit was not paid in error. FCA concluded that even if it could be said that payments were not made in error, that alone in law would not entitle the claimant to the benefits as the payments were made in contradiction of the Act. Cites Bissonnette (A-425-85), Champagne (A-526-85) and Boileau (A-692-94).

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
courses of instruction or training benefit period terminated before course started
reconsideration of claim errors by Commission legal remedy

Decision 32632 Full Text of Decision 32632

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is a well established principle of jurisprudence that the Commission is not liable for an error of its employee. The FCA in Granger (A-684-85) states the principle clearly and applied it again in a subsequent decision: Barzan (A-373-92).


Decision 22874A Full Text of Decision 22874A

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is obvious that this must be so (Commission not bound by errors from its staff) or else employees of the Commission could amend an Act of Parliament by promising benefits to potential claimants which the Commission is not legally authorized to pay.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
sickness benefits minor attachment claimants

Decision 20944 Full Text of Decision 20944

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Refer to: A-0551.92

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
interruption of earnings applicability
interruption of earnings conditions required 7 days without work

Decision A-0551.92 Full Text of Decision A-0551.92

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Employment reduced to 1 day a week. He could have scheduled his day of work in any given week so that there would have been 7 clear days for an interruption of earnings. Facts indistinguishable from GRANGER. He acted, so it seems, upon the erroneous understanding of the law by an agent of the Commission.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
interruption of earnings applicability
interruption of earnings conditions required 7 days without work

Decision 21245 Full Text of Decision 21245

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

To say that an appeal to an Umpire is the appropriate route to take is not correct when the individual's complaint stems from misinformation which has been given by the Commission and claimant has thereby suffered injury. Umpires have no authority to take remedial action.


Decision 19846 Full Text of Decision 19846

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Even if the source of his belief was the incorrect advice given to him, it still would not alter the result that incentive monies are earnings for neither the CEIC staff, Boards nor Umpires can change the application of the Act to the circumstances of any particular claim.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
earnings retirement allowances
earnings income paid to third party

Decision 17594 Full Text of Decision 17594

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Was advised that he had 17 of the 18 weeks required to qualify. He then worked 1 more week. Then advised that previous notice was erroneous, that 19 weeks were in fact required. Misinformation is of no avail to a claimant and cannot relieve one from theoperation of the law.


Decision 17474 Full Text of Decision 17474

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Now taken for granted since GRANGER that erroneous information that might be given to the claimant by CEIC officials concerning the interpretation of the legislation on that claimant's specific situation and that are later detrimental to same claimant are not binding on CEIC.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
sickness benefits out of canada

Decision 16815 Full Text of Decision 16815

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is extremely regrettable that the Commission officer should have failed to alert the claimant that these monies were earnings. It is clear however that a Commission official cannot alter the requirements of the Act and Regulations just by misstating their content.


Decision 16522 Full Text of Decision 16522

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Even if claimant had been told that she was entitled to 15 weeks of maternity UI, she would not be entitled to receive those benefits because of s.18. The Commission cannot alter the provisions of the Act which limit maternity UI to that which claimant has received.


Decision 16447 Full Text of Decision 16447

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Claimant acted on misadvice from the Commission and took an early retirement package believing that monies rolled over in an RRSP are not earnings. Rarely is there such clear evidence that advice was sought and acted upon. No relief as per GRANGER.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
earnings pension definition

Decision 16390 Full Text of Decision 16390

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Claimant borrowed money after being told that she was entitled to further benefits. The Commission says that even if claimant had been misinformed, that could not operate so as to entitle her to receive benefits to which she was not otherwise entitled. This is clearly the law.


Decision 16015 Full Text of Decision 16015

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is alleged that claimant was told by UI staff he could receive UI while taking the course. Even if he had been misled by an employee, that would not by itself qualify him for UI: the mistake of an employee does not create a right under the law.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
availability for work courses extent of availability required

Decision 15943 Full Text of Decision 15943

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

As for the instructions contained in the pamphlet relating to self-employment, I adopt the words of CUB 10484 that the Act and the Regulations take precedence over the booklets, and entitlement to UI is determined by the legislation and not by pamphlets.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
week of unemployment rationale
claim procedure applicability general

Decision 15555 Full Text of Decision 15555

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Even in the case of mispresentation by CEIC, which was far from being established, CEIC could not allow the payment of benefits to which the insured person was not entitled. Caselaw does not recognize the doctrine of demurrer in such cases.


Decision 15290 Full Text of Decision 15290

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

There is evidence that he was misinformed by the Commission staff before going to California for 2 weeks. According to GRANGER, the Umpire must apply the law and the Commission is bound by the law notwithstanding any commitments to the contrary.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
availability for work absences from home out of canada

Decision 14454 Full Text of Decision 14454

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

She was told that she would be entitled to 50 weeks but was only paid 39. Misinformation cannot be pleaded to entitle claimant to benefits to which not otherwise entitled. If the legislation does not provide for it, no benefit can accrue.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
basic concepts benefit periods duration

Decision 14043 Full Text of Decision 14043

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It has been repeatedly held that even where erroneous information is given, this is not binding on the Commission since it is the Act and Regulations which have to be interpreted by the Board and the Umpire.


Decision 13083 Full Text of Decision 13083

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Rate of benefit; regardless of who was source of error, Act gives Commission authority to correct it retroactively and in any event mistake is not a source of law.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim factual cases record of employment erroneous
reconsideration of claim authority to review new facts vs reconsideration

Decision 13038 Full Text of Decision 13038

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Real estate salesperson not unemployed. Estoppel will not arise when the conditions of a statute are not met. Quotes a Supreme Court judgment in support.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
week of unemployment real estate salespersons
reconsideration of claim factual cases weeks of unemployment

Decision 12356 Full Text of Decision 12356

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Whether the Commission should have warned him of the 7 days required for an interruption of earnings, the clear provisions of the legislation cannot be overridden by failure in the Commission, if such there was, to communicate those provisions to all potential claimants. [p. 5]

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
interruption of earnings conditions required rehired within 7 days
reconsideration of claim factual cases interruption of earnings
earnings bonus retaining one's services
board of referees jurisdiction priority of law

Decision 12259 Full Text of Decision 12259

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Even if the Commission had misinformed him (regarding his absence from Canada), the result would be the same, as the Commission is not able to modify the law and the interpretations it makes do not have the force of law.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
availability for work absences from home out of canada

Decision 11723 Full Text of Decision 11723

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Misleading or erroneous information given by an official of the Commission will not preclude the application of the legislation. The law can only be changed by Parliament. Misinformation does not give rise to a liability on the part of the Crown. Estoppel cannot be invoked.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
job creation remuneration to be repaid as overpayment
job creation disqualification and disentitlement

Decision 11661 Full Text of Decision 11661

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

I sympathize with claimant for having been misinformed by the Commission regarding her attendance at the course. However wrong the information may have been, it cannot alter the determination that she was not available.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
availability for work courses presumption

Decision 11654 Full Text of Decision 11654

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Misinformation may enlarge a claimant's rights which might otherwise be lost, for example good cause for antedating. The Act of the Commission's employees does not change the law but only allows to come within it. It does not create a right which does not otherwise exist.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
antedate misinformation from Commission

Decision 11612 Full Text of Decision 11612

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is true that the overpayment was caused in large measure by the Commission error but, under s.43, it has 36 months to reconsider a claim. The law is quite clear. Misinformation cannot entitle claimant to something not provided for in the legislation.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim authority to review time limitation

Decision 11613 Full Text of Decision 11613

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Misinformed by the Commission. Had he been given correct advice, obviously he would not have participated in the provincial program. This type of error cannot be pleaded to entitle claimant to benefits not otherwise payable.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
week of unemployment government programs

Decision 11566 Full Text of Decision 11566

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Left employment believing, on advice of CEIC, that money paid into RRSP would have no effect. Change in CEIC's interpretation. Mistake in interpretation is not a source of law unless it was made maliciously.


Decision 11510 Full Text of Decision 11510

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Claimant in all good faith relied on Commission's advice that her business would not affect her eligibility. This is an argument of estoppel and must fail as estoppel cannot lie against the Commission as an agent of the Crown. Requirements for eligibility established by Act of Parliament and they can only be altered by Parliament. The law is what it is stated to be and if an activity is clearly contrary to eligibility, no undertaking on the part of Commission can render it otherwise.


Decision 11398 Full Text of Decision 11398

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Upon enquiry, she was told by the Commission that 17 insured weeks were required. 18 needed when she filed 3 weeks later. When an error is made by the Commission, an Umpire has no discretion to vary the legislation. Erroneous information does not relieve one of requirements.


Decision 11296 Full Text of Decision 11296

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Assuming that claimant was told by the Commission that he would be entitled to UI if he returned to school (after having left his employment), misleading or erroneous information given him will not preclude the application of the legislation. Estoppel cannot be invoked to contravene the provisions of the Act. The Umpire has no power to alter or amend, neither the Commission or a Board. The duty of all 3 is to apply the law as it is. Estoppels cannot override the law of the land.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
availability for work courses extent of availability required

Decision 11283 Full Text of Decision 11283

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

According to case law, CEIC may reconsider a decision without new facts, since error on its part not binding on it. No right derives from error. Administrative power and duty to correct under s. 43.


Decision 11207 Full Text of Decision 11207

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Such booklets and other publications of the Commission cannot by their nature contain all the details of the rather complex UI legislation and certainly do not supplant the law itself.


Decision 11052 Full Text of Decision 11052

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

It is well established that the fact that a claimant acted upon misinformation cannot have the effect of entitling the claimant to benefits for which she was not otherwise entitled. Retroactive decision. [p. 6]

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
sickness benefits maximum payable
reconsideration of claim authority to review time limitation

Decision 10722 Full Text of Decision 10722

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Claimant not having been referred, and admittedly not having been available during the course, he was not entitled to benefits. He was in no way misled into failing to claim benefits to which entitled as he never was entitled to them.

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
board of referees appeal system right of appeal identify issue
board of referees appeal system right of appeal responsibility

Decision 10721 Full Text of Decision 10721

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

Claimant complied with information in CEIC brochure but not with legislation. He says that the Commission is estopped from asserting any other rule. It is well established that estoppel cannot be invoked to defeat the clear requirements of legislation, which is what this would amount to.


Decision T-0387.81 Full Text of Decision T-0387.81

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The insured cannot be exempted from the requirements of the Act on the basis of the CEIC’s words or behaviour, since the Act alone determines his rights.


Decision S-0392.78

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The Commission, like any other government body, could be held responsible for making damage caused by its mistakes but this could not be invoked to contravene the very Act the Commission had been created to administer. Its actions may not be a source ofrights. [p._16] The Commission itself urged claimants to apply for pension and this was later held against them to deny UI. This action has extremely regrettable aspects. The rights of individuals under the Act cannot result solely from the Commission's conduct howeverregrettable. [p._15]

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
board of referees rules of construction effective date of proviso
reconsideration of claim authority to review new facts vs reconsideration
board of referees jurisdiction priority of law
reconsideration of claim errors by Commission legal remedy
board of referees rules of construction intent and object

Decision A-0392.78 Full Text of Decision A-0392.78

summary
Issue: Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
reconsideration of claim errors by Commission not a ground of entitlement
Summary:

The Commission, like any other government body, could be held responsible for making damage caused by its mistakes but this could not be invoked to contravene the very Act the Commission had been created to administer. Its actions may not be a source ofrights. [p._16] The Commission itself urged claimants to apply for pension and this was later held against them to deny UI. This action has extremely regrettable aspects. The rights of individuals under the Act cannot result solely from the Commission's conduct howeverregrettable. [p._15]

other summary
Other Issue(s): Sub-Issue 1: Sub-Issue 2: Sub-Issue 3:
board of referees jurisdiction priority of law
reconsideration of claim errors by Commission legal remedy
board of referees rules of construction intent and object
board of referees rules of construction effective date of proviso
reconsideration of claim authority to review new facts vs reconsideration
Date modified: