The Index of Jurisprudence

A Supplement to the Digest of Benefit Entitlement Principles

Contact Us - Employment Insurance (EI)

Regular Benefits, Maternity and Parental Benefits, Sickness Benefits, Compassionate Care Benefits, Fishing Benefits, Workers and/or Residents Outside Canada, Family Supplement

• Frequently Asked Questions

Toll-Free: 1 800 206-7218           TTY: 1 800 529-3742

General Enquiries

You can contact Service Canada for general enquiries in any one of the following ways:

• Telephone
• In-person
• Mail
• Facsimile

To reach other government offices, visit the Contact Your Government page.

If you are looking to share your comments, compliments and complaints, you may do so through the Office for Client Satisfaction (OCS).

Telephone

From within Canada and the United States, you can call us toll-free Monday to Friday. For callers in Canada, service is available from 8:00 a.m. to 8:00 p.m., your local time. From the United States, service is available from 8:00 a.m. to 8:00 p.m. Eastern time. Service is provided in English and French.

Toll-Free: 1 800 O-Canada (1 800 622-6232)

TTY: 1 800 926-9105

Find out more about accessing 1 800 O-Canada from other locations around the world.

Mail

You can mail us at:

Service Canada
Ottawa, Ontario K1A 0J9
Canada
ATTN: Canada Enquiry Centre

Facsimile

If you fax your message to Service Canada at 1 613 941-1827, you can expect a response within one Canadian business day. Long-distance charges will apply.

IMPORTANT: For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your Social Insurance Number ( SIN), home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward E-mail messages on your behalf and that we cannot accept and process changes of address.

Note that all personal information collected is protected under the Privacy Act.